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      Information Technology Service Management (2Nd Edition)
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      INFORMATION TECHNOLOGY SERVICE MANAGEMENT/TECHNICAL SERVICES MANAGER/ SERVICE DELIVERY MANAGER/PROJECT MANAGER: LAST-MINUTE BOTTOM LINE PRACTICAL JOB
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      Servicenow ITSM (Information Technology Service Management) Knowledge Guide (Servicenow Information Technology Service Management (ITSM))
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      Service Management: Operations, Strategy, Information Technology (Int'l Ed) By James Fitzsimmons
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      Service Management: Operations, Strategy, Information Technology
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      Service Management : Operations, Strategy, And Information Technology
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      Information Technology Management
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