"I was searching for tomato cages. I asked 3 employees to help locate them as they were not in the area that was stated online. All 3 employees told me "if you can't find them I don't know what to tell you". Great. It says 399 of them are in stock and not a single employee was willing to find them. This is why people shop at Home Depot."
The Home Depot
2.5
40
1680 Stringtown Rd, Grove City
OPEN · 06:00 - 21:00 · +1 614-539-4554
"We paid $99 for Threshold delivery. A third-party deliverer brought the delivery, but initially refused threshold service, since their paperwork didn't show it. I called Home Depot in front of them, and they changed their tune fast. Not sure if Home Depot is at fault or the delivery service, but my wife and I came away frustrated with this process. Improvements must be made!"
Menards
3
19
831 Hilliard Rome Rd, Columbus
OPEN · 06:00 - 22:00 · +1 614-878-0067
"On July 6, 2025 I placed an order at the Morse Rd. store for several items including some vinyl flooring that needed cutting. A couple of the items were on sale. The next morning I got a call that their vinyl cutting machine was down so the order was on hold. I needed the flooring for a job so I called this store to make sure I could get it done that day. They said yes. When I went to place the order the items were no longer on sale. Both stores said there was no way to transfer the order over but this store said if I brought my receipt in within 14 days they would adjust the price. I went ahead a placed the order even though my contractor had to drive across town and wait for it to be ready. He got the order and completed the job. Today, within the 14 day period, I drove to this store with all my documentation in order to get the price adjustment. The lady at the register couldn't figure out how to do the adjustment for the cut vinyl so she called for help. That person called the manager who said we don't do price adjustments this way. I explained the situation and someone for the stored told me they would. He said no again and would not do the adjustment. They are a very helpful and willing to lie to get your business. Once they get your money you are no longer important to them. I've never had an issue like this and Lowe's or Home Depot."
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